Comcast xfinity store

Comcast_Xfinity: Direct help from knowledgeable Comcast employees

2016.03.20 01:25 unixwizzard Comcast_Xfinity: Direct help from knowledgeable Comcast employees

Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. https://corporate.comcast.com/stories/meet-our-digital-care-team
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2014.03.13 18:56 Juagoo A place for discussion

Hopefully this can be a place where folks can discuss their Comcast residential services wether it's a positive or negative experience. Any news related the company is welcome. This is a place where people can discuss service issues, customer service struggles, success stories etc..
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2010.04.06 22:04 MotoFly A subreddit for all you disgruntled Comcast customers

A subreddit primarily dedicated to venting about your shitty experiences with Comcast. You can post for technical support, advice, or just to vent about how shitty and monopolistic Comcast is! Comcast. It's Comcraptic!
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2023.06.06 03:49 CryBrosCry Please expand Comcast Xfinity TV/Internet/Phone service to Beacon, NY

I would like Comcast to please consider expanding your TV/Internet/Phone to Beacon, NY 12508. Optimum is the main cable provider in Beacon and it is terrible. If Xfinity service was expand to Beacon, NY, I and many other would be first in line to sign up. Thank You.
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2023.06.06 03:00 MoonDawgsTavern Is my antenna too powerful? (Spoiler : I can see the transmitters from my front yard)

So we've been Xfinity since it was Comcast and AT&T before that. They have rewarded my 30+ years of loyalty by jacking my price by another $60 this year. We watch broadcast 90% of the time, and the rest is stuff (Netflix, Prime, etc) that we're paying extra for anyway. I bought a PBD WA-2608 rotating antenna off Amazon with an amplifier. Hooked up straight to my TV and laid it on the roof - picked up everything we want (all UHF). Put it on the mast, hooked it to my Comcast splitter (+ amplifier?) thing and lost some channels. Tried an old Yagi + 10db antenna I had and got same results.
I can see all the transmitters I want from my house - all locating sites say 8 miles away in roughly same magnetic direction. Even bought a sighting compass to make sure I was pointing the right way. Is it possible my antennas/splitter is too powerful? Any suggestions for antennas or splitters would be helpful. I need to feed 5 TVs - all have tuners. TIA
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2023.06.06 00:22 itsbackflash Charges billed after senior citizen has been trying to stop plan for months?

On 7/7/22 my father (initial account holder; he has made me “manager” on the account) took all of his comcast/xfinity equipment back to a local store and asked that all services be stopped. He says he was told all would be stopped. However he continued to get bills. After doing some digging, I found that he was being charged for Select Double Play, equipment & services (for "customer owned equipment", which seems like it would against the Television Viewer Protection Act's truth-in-billing requirements), taxes & fees.
At first he thought his bills were for outstanding fees, so he continued to pay (for services he didn’t even know about nor have access to)- for months. Then he started calling to figure out what was going on. One rep told him even though he returned the equipment, he was still linked to the select double play package via a modem. So he disconnected that and asked them to discontinue the plan. He has been getting more and more confused about what and how he supposedly has in place.
So I stepped in to help, and have been told (by a rep on chat and also on the phone) that they can’t provide me with any verification or proof that he agreed to that plan. Last Thursday I could see items under “legal agreements and contracts” - there was little detail and no signature or terms or anything, but they had a July 2022 date which makes me think he was pressed to sign up when he took the equipment back, but that was not his understanding. The next day (Friday), I could no longer see anything under the legal agreements section on the website. So not only have I been told they can't send me a copy of the contract or terms of agreement or even something stating that all services/fees will now be stopped, I also can't access items that were on the account a few days ago.
I’m not pursuing refunds for the payments made when my father was confused and paid for services he didn’t actually want nor get. But I am seeking for the current charges to be removed since we have been seeking to stop all this for a good while.
Thank you for reading! I apologize for sending a message before I posted.
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